CCT 224 May - June 2017 (period it was last taught by Tim Richardson)
	Performance Assessment

A 3rd year course in the CCIT Program of University of Toronto at Mississauga
CCT224 is a required prerequisite for CCT324 Organizational Theory and Behaviour, and CCT319 Economics and the Digital Firm
and CCT324 is a prerequiste for CCT424 Strategic Innovation
U of T snow line for UofT, UTM and UTSC 416-978-7669 http://www.utm.utoronto.ca/registrar/important-dates

Important dates  utm.utoronto.ca/registrar/important-dates

May	May	June	June
Performance Assessment General Introduction for May 9 -------------------------  2 Min 39 Sec product orientation sales orientation marketing orientation ------------------------  Mission Statements (important to know for MGD415) discussed Mission Creep and Mission Drift -----------------------  Basics of Corporate Strategy G O P S T introduced May 9 (important to know for MGD415) o Goals o Objectives o Plans o Strategy o Tactics ----------------------------------- KPIs Key Performance Indicators - examples - average time to delivery - same store sales - employee turnover The problem with KPIs ead on your own ------------------------  A common way to select KPIs is to use the categories of the Balanced Scorecard -------------------------  The Balanced Scorecard did May 16 read again on your own www.balancedscorecard.org reference to read -------------------------  www.quickmba.com/accounting /mgmt/balanced-scorecard reference to read -------------------------  Prof. Robert S. Kaplan his Harvard site reference to read  -------------------------  Prof. David P. Norton his corporate bio site (reference for class -------------------------------------- Development of the Balanced Scorecard as a mgmnt tool guest speaker 2014 Dr. Eric Cousineau OCG Strategy ocgroup.ca Powerpoint used by Cousineau ------------------------------------- The Influences of the  Competitive Environment (important to know for MGD415) did May 16 + read thoroughly on your own info vs. intelligence 1 Min 19 Sec video discussing  Chinese "Apple"  phone Xiaomi (2013) "the enemy of my enemy is my friend" noted May 16  -------------------------------------. guest speaker 2014 Oct 10 Prof. Bob Carroll 1 Min 09 Sec 2013 video d . 3 Min 08 Sec 2014 Oct 10 video d 3 Generic Strategies noted  o Operational Excellence  o Customer Intimacy  o Product Leadership	Types of Competition (important to know for MGD415) did May 16 - Monopoly - Monopolistic - Oligopoly - Pure Competition -----------------------  RBC Bank glossary for investor relations ----------------------  Shareholders and Stakeholders did May 23 did May 23 ----------------------  Financial Statements  and their Interpretation did May 23 explained difference between book keeping and accounting 1 Min 10 Sec did May 23 Prof. Steve Litt on "internal" and "external" applications of using statements n - the Balance Sheet - the Income Statement - the Cash Flow Statement - sales, - gross profit margin Expenses - operating expenses - R / D expenses Income - operations - net income, net profit - return on investment, ROI, ROE Balance Sheets - working capital - shareholders equity - debts, current and term - leverage ratios Capital Markets - market capitalisation - discussion of why companies "go to the street" to raise money ------------------------------------- IPOs Initial Public Offering "going to the street" Case Study "shopify.com" did May 23 Why do an IPO did May 23 watch again WTGR on CTV May 21 2015 re: Shopify IPO Shopify History Jet Cooper History noted May 23 ------------------------------------- The challenge of understanding, and motivating, Millenials Micah Tyler video did May 23 ------------------------------------- Motivation began May 23 -as a part of increasing employee performance . Maslow  for May 25  - hierachy of needs Taylor Mayo Herzberg -------------------------------------- Bonds and the Bond Market did May 23 Die Hard - stealing bonds . a Million dollars did May 23 The Bond Market explained by CIBC Bank  ....bonds-description LBO Leveraged Buy Out did  Activist Shareholders "Above the fold" -------------------------------------- The tyranny of quarterly  did May 23 earnings explained in the context of not having contingency plans 1 Min 49 Sec v	3 Orientations Product Orientation Sales Orientation Marketing Orientation Video - Version 2012 d . Rolex vs. Timex FABs features, advantages, benefits mentioned  ------------------------------------ Financial Ratios (  o Leverage ratios  o Liquidity ratios  o Efficiency ratios  o Profitability ratios  o Investor Ratios Investor Ratios discussed by a team of students in the 2012 class - discussing "something they learned that was interesting" ------------------------------------- Human Capital and performance d Performance Appraisal Effectiveness watch on your own again video on how to measure employee performance Data Analytics / Big Data mentioned briefly May 28 read again on your own WTGR on CTV  re: Meta Data and privacy issues Big Data role of IT in hiring/firing Maclean's article Oct 2012 d (Why is it important to you - read the article and pay attention to the part about packing our resumes with key words) 1 Min 3 Sec d Prof. Chris Bovaird discussing attracting and retaining employees as a competitive advantage - an important differentiator ----------------------------------. Performance Assessment and NPOs  () Non Profit Organizations Nonfinancial dimensions noted  re: Shopify  o awareness of issues  o political lobbying results  o education/health issues ---------------------------------- How the company's relationship with  - customers - suppliers - other stakeholders 3 Min 37 Sec effects performance . not all customers are desirable Velvet Rope n Customers for Life CLV	Assignment 3 presentations d . presentation tips page di ------------------------------------- Role of Globalization  Role of I.T. (see MGTC11) - changing the way companies perform and compete Globalization d and read on your own Globalization - Sovereignty and read on your own Reverse Globalization read on your own ------------------------------------- Business Processes BPR Business Process Re-engineering read on your own TQM Total Quality Management did  4 min 50 Sec showed  . J.I.T. Just in Time did  -------------------------------------- What does it mean when you have to analyze something - watch this video for tips 2 Min 42 Sec made in CCT224 in 2012 -------------------------------   To help you with the Term Project, and, any projects Sources of Information 1. governments 2. associations 3. corporate info discussed May 19th so you would know this in advance as you plan your final project video about using Associations, noted May 19th that you should watch this video again on your own and - corporate webpages video about corporate info from the CEO speech to the AGM noted May 19th . May 28 Noted Financial Post listing of stories about major companies ie. Tim Hortons ------------------------------- Term Project Details (2017)  mentioned May 16 Part 1 pre-report, () 5 percent Part 2, main report, 20 percent   IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII   ---------------------------------- Remember, the Presentations are just a presentation - there is no "report" to hand in - but, if you want, you can hand out something to help the audience know what you did - - - - - - - - -      ATTENDANCE at all presentations is compulsory and part of the course requirements
May 9 May 11 GOPST  Assignment 1, Part A worth 5 percent May 16	May 18 GOPST Assgnt 1,Part B May 23 GOPST Assgnt 1,Part B DUE Assignment 2 (Financial Statements) worth 10 percent	May 25 May 30 Assignment 2 due June 1 Assignment 2 due June 6 Assignment 3 pre-report due mentioned May 16	June 8 June 13 June 15 Assignment 3 presentations Performance Appraisal Effectiveness UTM Graduation June 7, 8th Term Break 2017  June 20 - July 3 TIPS FINAL EXAM  Three (3) hours worth 40 percent

For the section taught by  Prof. W. Tim G. Richardson tim.richardson"@"utoronto.ca  tel: 416-491-5050 ext 77534 Instructional Bldg room 3011 CCIT Bldg 2017 May-June  https://weblogin.utoronto.ca/ (blackboard)     Assignment 1, Part A in class 5 percent Assignment 1, Part B GOPST 10 percent Assignment 2  Financial Statements 10 percent  Assignment 3 Performance Appraisal  10 percent Term Project Pre Report Details  Part 1 5 percent Term Project Details  Part 2 20 percent Final Exam 40 percent deer - at UTM, photo by WTGR 2010

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.dates are subject to change due to weather and other circumstances
 
 

Read The Newspaper Part 1

Read The Newspaper Part 2 getting rich on the stock market

Read The Newspaper Part 3 learn an Industry Sector

Read The Newspaper Part 4 Business magazines are important

Earning Class Participation Marks - basics

Class Participation - how you earn the highest marks

Class Participation - how they are calculated - the numbers

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Group Work - what the Report should look like - binding, pages, table of contents		Group Work / Reports Part 2 The importance of using "Mature Language" in your writing		Group Work / Reports Part 3 important considerations		Group Work / Reports Part 4 Coordinating the submission Communication w group members

 

comments on the presentations

In reviewing the presentations for Assignment 3 in Nov 2012, I was not satisfied that what was presently actually represented the material the groups had on hand to present, and it did not represent what they could have done if they had more time. But, the parameters where the same for most groups so it is fair..... however, to address the situation of "un-said words", or material not shown, I am allocating an additional 5 marks for you to provide material to me, or a URL link to me on Friday, for consideration. Your presentation mark will be out of "/10" for what you did already, and this additional material will be marked out of "/5". That said, I am expecting that when this is finished, most of you will have earned a B or B plus or A minus on the presentation, and higher marks for the "left over" material.

LESSON - if you get a chance to make an important presentation in "real life", don't leave anything behind in the locker room,
(you may not get another chance like I am giving you)
leave it all on the field and judge your timing critically. If you need help understanding this metaphor, ask an athlete, or ask me in class Friday.
GOPST Sept 2012
 
 

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UTM student Rayn in CCT224 is an accomplished majician and the GOPST of his group involved 3 parts. Part 1 was showing the prof a trick in class.		Part 2 was having that trick taught to someone else in the group who had no majic background. The clip above shows Rayn teaching his "student"		Part 3 was when that person took the newly learned majic skill and was able to do it with the prof.

GOPST Sept 2012

sum'pin in a Pizza Box		Break-up recovery kit (like, get over it, at least you didn't have 3 kids and a house to sell... just saying)		to survive a Zombie apocalypse (for ppl that watch way too much TV and ignore the real world)		To "improve the UTM student experience" (prize for the biggest impact, and most difficult for the prof to carry back to his office... but if you are going for "memorable", you win)		a YouTube video about being healthy

some other pics didn't turn out, and there are some other groups that did YouTube videos

 U of T snow line for UofT, UTM and UTSC 416-978-7669

Section A	Section B	Section C	Section D
2016 Summer May 10 May 12	.	.	.
Sept 11 2015 Sept 18 Assignment 1 Sept 25	Oct 2 Oct 9 Oct 16 Assgnt 1,Part B	Oct 23 Oct 30 Assignment 2 due Nov 6	Nov 13 presentations Nov 20 presentations  Nov 27 presentations
2015 Summer May 12 2015 May 14 GOPST Part A worth 5 percent May 19	May 19 May 21 GOPST Assgnmnt 1,Part B May 26 discuss Assignment 2 May 28 Assignment 2 SitRep	May 28 June 2 June 4 Assignment 2 June 9	June 11 Assignment 2 due Assignment 3 Performance Appraisal Effectiveness (just a presentation - no report) June 16presentations  June 18 presentations  TIPS FINAL EXAM June 26 Two (2) hours worth 40 percent
Sept 12 2014 Sept 19 Assignment 1, Part A worth 5 percent Sept 26	Oct 3 Assignment 1, Part B worth 10 percent Oct 10 discuss Assignment 2 Oct 17 Assignment 2 SitRep	Oct 17 Oct 24 Oct 31Prof absent - medical Assignment 3	Nov 7 Assignment 2 due Assignment 3 presentations  Nov 14 presentations Nov 21 presentations  Nov 28 presentations
Sept 13 2013 Sept 20 Assignment 1, Part A worth 5 percent Sept 27 Assignment 1, Part B worth 10 percent	Oct 4  Oct 11 discuss Assignment 2 Oct 18 Assignment 2 SitRep Oct 25 prof sick Assignment 2 (2013)  (Financial Statements)	Nov 1 Assignment 2 due Nov 8  Assignment 3 (2013) worth 10 percent Class list of groups for  Assigment 3	Nov 15 Nov 22 presentations Assignment 3 Nov 22 project - hand in Part 1  Nov 29 last class  Nov 29 presentations Assignment 3 classes end Dec 2nd 2013 Final Project due Dec 2nd EXAM Dec 19th  09-11 am
Sept 14 2012 Sept 21 Assignment 1, Part A worth 5 percent Sept 2 Assignment 1, Part B worth 10 percent	Oct 5 prof sick - no class Oct 12 discuss Assignment 2 Oct 19 Oct 26 Assignment 2 (2012)  (Financial Statements) worth 10 percent	Oct 26  Nov 2  Nov 9 no attended class Assignment 3 (2012) worth 10 percent	Nov 16 presentations Assignment 3 class runs from 09:00 - 12:00 Nov 23 project - hand in Part 1 of term project Nov 30 last class  Term Project Details (2012)  Part 1 pre-report, 5 percent Part 2, main report, 20 percent
Sept 09 2011 Sept 16 Sept 23 Assignment One Sept 30	Sept 30 Oct 7 Oct 14 prof away / medical Oct 21 Assignment Two (Ratios) due Oct 21	Oct 28 class cancelled Nov 4 Nov 11 Assignment Three due Nov 11	Nov 18 Nov 25 project - hand in Part 1 Dec 2 Term Project Details  due the last official day of classes at UTM TIPS  FINAL EXAM 2011

 

..misc resources amd notes
 http://www.fpm.com/journal/mattison.htm
 http://www.ofm.wa.gov/budget/instructions/other/2009performancemeasureguide.pdf,,,

v
 
 
 

The CCT224 logo for Sept 2016 done on the Beach at Picton by the professor's grand daughter

 

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