posted Feb 21 - remember - the Thu class voted to have the mid-term March 8th
- the Friday class's mid-term will be March 9th

Thu Feb 16th - if the freezing rain comes as predicted - i will not ask students to come in to class Thursday morning
- you can read the detailed Chpt 6 PPT in PDF as posted, and the interesting and funny material on Outsourcing re: Chpt 6

Fri Feb 17th - I have a doctor's appointment (nothing too serious) which cannot be changed to another day so i cannot teach the Friday morning C11 class
- you can read the detailed Chpt 6 PPT in PDF as posted, and the interesting and funny material on Outsourcing re: Chpt 6
 
MGTC11 Jan - Apr 2012 
Management Information Systems
A 3rd year undergraduate course at 
University of Toronto at Scarborough 
Location:
Thursday Section 11:00 - 1:00pm in MW 160
Friday Section 09:00 - 11:00am in IC 120

updated 2012 Feb 22
MARKS here  witiger.com/marks/
This course was taught Sept-Dec 2010 by
Prof. Hugh Laurence 

Prof. Tim Richardson
course textbook 2011 and 2012
http://highered.mcgraw-hill.com/sites/0070985332/information_center_view0/
course text website

CONTACT

.In Jan-Apr 2011 this course is taught Fri 09:00 - 11:00 by Prof. Tim Richardson and Tue 5:00 pm - 7:00 pm by Prof. Bill McConkey
 in Jan-Apr 2012 both sections of this course will be taught by Prof. Tim Richardson
http://www.witiger.com/universityoftoronto/MGTD06/OUTLINE2.DOC ASSIGNMENTS
(explained in class Jan 26th and 27th)
http://www.witiger.com/ecommerce/news.htm Thumbnail Gallery of E-commerce News sites,
Sessional Dates utsc.utoronto.ca/~registrar/calendars/calendar/Sessional_Dates.html
Section A Section B Section C Section D
.
Chapter 1
.
Chpt 1 PPT in PDF
(McConkey - Richardson)
(go through also on your own)
.
o Identity Theft
(did Jan 12/13th)
(go through again on your own)
spoofing
phishing
Trojan Horse virus
http://www.youtube.com/watch?v=tF8YAMod0XM
(watch YouTube video on your own)
.
Technology a Necessity
http://www.youtube.com/watch?v=aEsGwUeWOfo
T. Richardson's CTV Interview
(did Jan 12/ in class)
.
Porter and Competitiveness
o Competitive Environment
(go through on your own)
.
 the difference between information and intelligence 
 
 
Chapter 2
.
Gaining a competitive advantage with IT
click to see different student groups comments on competitive advantages with IT
student groups' opinions
.
IT support for Supply Chain Management
.
Supply Chain Mgmnt
(for Jan 19 )
.
http://www.youtube.com/watch?v=DtkVyQp3bB4
YouTube video summary
(watch - both sections)
.
J.I.T.(for Jan 19, 20)
CRM
Customer Relationship Mgmnt
.
E-collaboration
Social Networking
.
ERP
Enterprise Resource Planning
.
Chapter 3
.
The Chpt 3 PPT in PDF

Business Intelligence
o your customers
o your competitors
o your business partners
o your competitive environment
o your internal operations

.
Chapter 3
w
Who is your competition
(did Jan 26, 27)
Databases and Datawarehouses
.
DBMS
Database Mgmnt System 
Datamining
.
o Competitor Intelligence
part of Chpt 1 and Chpt 3
(did Jan 14th, 27th)
Chapter 4
.
for Feb 2/3
Chpt 4 PPT

A.I. Student Reports
(added Feb 10)
.
Decision Support
Artificial Intelligence
(background info on A.I.)
A.I. categories
 o Expert Systems
 o Neural Networks, Fuzzy Logic
 o Genetic Algorithms
 o Intelligent Agents
   - Information Agents
   - Monitoring Agents
   - Data-Mining Agents
   - User Agents
   - Multi-Agent Systems
   - Swarm Intelligence
.
Neural Networks and
Fuzzy Logic
 www.fuzzy-logic.com
- used for
-- identification
-- classification
-- prediction
when dealing w vast amounts of info
 
Chapter 5
.
E-commerce Business Models
(discussed Feb 2, 3)
B2B, B2C, B2G
C2B, C2C, C2G
G2B, G2C, G2G

http://www.youtube.com/watch?v=2IJ9JX9FMno
(discussed Feb 2, 3)
,
Channel conflict
Cannibalization

Co-creation Business Model
see UTSC's
https://notesolution.com/
by Maggie Peng and Jack Tai
.
 
Banner Ads  p.138
e-Payment Systems p. 143
m-Payment Systems
Encryption p. 145
m-commerce  p. 148
all in MGTD06
.
B2B Business
- Supplier Oriented
- Buyer Oriented
- Intermediary Oriented

Intranets
Extranets

Search Engine Optimization
(mentioned Feb 9, 10)
 
E-Business Trends 
(see MGTD06)
M-Commerce (see MGTD06)
GPS and Blue tooth (see MGTD06)
Q R (Matrix) Codes (see MGTD06)
The Long Tail
Chapter 6
w
Chpt 6 PPT in PDF
(link fixed Feb 10)
(read this for Feb 16/17)
System Development
Life Cycle
1. Planning
2. Analysis
3. Design
4. Development
5. Testing
6. Implementation
7. Maintenance

---------------------------------
Outsourcing
(read this for Feb 16/17)
 
Chapter 7
w
Chpt 7 PPT in PDF
Business Continuity and Off-Site-Backups
(link fixed Feb 10)
Enterprise Infrastructure
ERP

I.T. Success metrics

Business Continuity Planning

Contingency Planning and Risk Analysis

Risk Management
- Penetration Testing
   (Tiger teams)

Threat Modeling and Risk Assessment
- Risk Assessment
checklist.doc exercise

Responding
 o Deterrence
 o Countermeasures

       o Honey Pots
       o Patches
       o Biometrics
       o Encryption
       o Firewalls
       o Patches

Chapter 8
w
http://www.youtube.com/watch?v=9e4vaan-PRQ
video explaining Chpt 8
- to be viewed online
.
Privacy
o Privacy Issues
o Privacy Violations
o email filtering
o Bill C-6

Security and Threats
Types of IT Threats/Attacks
o Internal Risks and Threats
o Viruses
o Scams
o DNS Attacks
o Spyware
o Social Engineering
o Identity Theft
 
 
 
Chapter 9
w
The Changing Internet
- PC based to mobile unit based
- laptop to smartphone
- m-commerce

Push vs Pull Strategy p. 260
push-pull powerpoint

VOIP

Web 2.0
- user created content
Blogs
Twitter
Facebook
YouTube

Web 3.0
- finding useful info

---------------------------------------
Physiological
Interaction 

- Speech Recognition
- Virtual Reality
- Haptic Technology p. 266
- Biometrics p. 267
- Nanotechnology p. 267
- RFID Technology p. 271
- Holographic Technology p. 275
 
 

 

Thursday Section
Jan 12th 2012 Chpt 1
Jan 19 Chpt 1, 2
Jan 26 Chpt 3
Feb 2 Chpt 4
Feb 9 Chpt 5 
Feb 9 Assignment 1 Due
Feb 16 Chpt 6
Feb 21-25 break week
Mar 1  
Mar 8 MID TERM
Mar 15
Mar 29
Friday Section
Jan 13th class cancelled
Jan 20 Chpt 1, 2
Jan 27 Chpt 3
Feb 3 Chpt 4
Feb 10 Chpt 5
Feb 10 Assignment 1 Due
Feb 17 Chpt 6 (attended class cancelled - prof - medical)
Feb 21-25 break week
Mar 2 
Mar 9 MID TERM 
Mar 16
Mar 30