updated 2012 March 23
MARKS here  witiger.com/marks/
This course was taught Sept-Dec 2010 by
Prof. Hugh Laurence 

CONTACT

Business Intelligence
o your customers
o your competitors
o your business partners
o your competitive environment
o your internal operations

A.I. Student Reports
(added Feb 10 - 
updated Mar 7)
.
Decision Support
Artificial Intelligence
(background info on A.I.)
A.I. categories
 o Expert Systems
 o Neural Networks, Fuzzy Logic
 o Genetic Algorithms
 o Intelligent Agents
   - Information Agents
   - Monitoring Agents
   - Data-Mining Agents
   - User Agents
   - Multi-Agent Systems
   - Swarm Intelligence
.
Neural Networks and
Fuzzy Logic
 www.fuzzy-logic.com
- used for
-- identification
-- classification
-- prediction
when dealing w vast amounts of info
 

Chapter 5

.
E-commerce Business Models
(discussed Feb 2, 3)
B2B, B2C, B2G
C2B, C2C, C2G
G2B, G2C, G2G

(discussed Feb 2, 3)
,
Channel conflict
Cannibalization

Co-creation Business Model
see UTSC's

by Maggie Peng and Jack Tai
.
 

Banner Ads  p.138 e-Payment Systems p. 143 m-Payment Systems Encryption p. 145 m-commerce  p. 148 all in MGTD06

.
B2B Business
- Supplier Oriented
- Buyer Oriented
- Intermediary Oriented

Search Engine Optimization
(mentioned Feb 9, 10)
 

E-Business Trends  (see MGTD06) M-Commerce (see MGTD06) GPS and Blue tooth (see MGTD06) Q R (Matrix) Codes (see MGTD06) The Long Tail

Chapter 6

w
Chpt 6 PPT in PDF
(link fixed Feb 10)
(read this for Feb 16/17)
System Development
Life Cycle
1. Planning
2. Analysis
3. Design
4. Development
5. Testing
6. Implementation
7. Maintenance

---------------------------------
Outsourcing
(read this for Feb 16/17)
 

Chapter 7

w
Chpt 7 PPT 
Business Continuity and Off-Site-Backups
(for Mar 1 / 2)
Enterprise Infrastructure
ERP

I.T. Success metrics
(follow the text)

Business Continuity Planning
(for Mar 1 / 2)

Contingency Planning and Risk Analysis(for Mar 1 / 2)

Risk Management
- Penetration Testing
   (Tiger teams)

Threat Modeling and Risk Assessment
- Risk Assessment
checklist.doc exercise

Responding (for Mar 1 / 2)
 o Deterrence(did Mar 1 / 2)
 o Countermeasures
 (read on your own)

  o Honey Pots(did Mar 1)
  o Patches (did Mar 1 / 2)
  o Biometrics(did Mar 2)
  o Encryption(did Mar 2)
  o Firewalls (read on your own)

Security and Threats
Types of IT Threats/Attacks
 for Mar 15/16
o Internal Risks and Threats
o Scams
o Social Engineering
o Key Logger Video p. 230
o Identity Theft p. 231
o Phishing p. 232
o Spyware p. 238
o Trojan Horse/Hacking p. 239
o Viruses p. 246

mentioned briefly
o DNS Attacks p. 246
o Encryptionp. 248
 

Chapter 9

w
The Changing Internet
- PC based to mobile unit based
- laptop to smartphone
- m-commerce
 for Mar 22/23

Push vs Pull Strategy p. 260
push-pull powerpoint

VOIP

Web 2.0
 for Mar 22/23
- user created content
Blogs
Twitter
Facebook
YouTube

Web 3.0
- finding useful info

---------------------------------------
Physiological
Interaction 

- Speech Recognition
- Virtual Reality
- Haptic Technology p. 266
- Biometrics p. 267
 for Mar 22/23
- Nanotechnology p. 267
- RFID Technology p. 271
 for Mar 22/23
- Holographic Technology p. 275