COMPETITION
- basic principles for marketing and business students
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Updated 2010 feb 17
 
Competition
Competitor Intelligence  witiger.com/ecommerce/competitorintelligence.htm
Competition witiger.com/ecommerce/competition.htm
Competition Types witiger.com/marketing/typesofcompetition.htm
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INTRODUCTION This unit on basic principles of Competition is designed for students in 1st and 2nd semester college students in business and marketing courses. 

The Competitive Environment is, perhaps, the most important of the 6 Environments that influence a company involved in marketing, business,  international business or e-commerce. 

The degree to which one attends to the "other" environments is a consequence of the intensity of the Competitive Environment.

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Competitive Environment
If the Competitive Environment is intense, it means you have a lot of companies carrying out strategies such as 
  • copying your product and knocking off your designs,
  • selling below your price, 
  • using some of your advertising themes and concepts
  • paying better wages to employees,
  • sell a slightly different product that can be substituted for your's,


therefore it will be necessary to

  • utilize every resource in the technological environment, 
  • attend to all the language and geneder and age considerations of the social/cultural environment 
  • carefully analyze trends in the economic environment
  • monitor political movements and upcoming changes in the regulatory environment
  • prepare contingencies for threats from weather extremes and  the geographic environment,
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Competitive Environment
.. if the Competitive Environment is NOT intense

then 

  • you don't have to use the latest technology, because your customers will not be drawn to anybody else, and you can therefore save money
  • you do not have to worry about paying money for having marketing material translated into different languages for the Social/Cultural Environment
  • you can charge a higher price because whether the Economy is good, or bad, does not matter - abscence of competition mean that if people want your product, they have to buy it from you and pay whatever price you charge
  • you do not have to monitor changes to laws and regulations in such a detailed  way and can probably save money on legal fees
  • you do not have to watch for weather or climatic problems cause if they do delay your shipping or sales, it doesn't matter cause customers can't buy from other suppliers anyways
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Competitor 
Intelligence

Who?

Key
Points
Why is it important to know who your competitors are?

You might think it is obvious - "People who sell the same stuff as us"
- but in reality, the question is quite complicated

If you do NOT know who your competitors are, then you will not be able to comprehensively gather the required Competitor Intelligence in order to develop appropriate Plans, Strategies and Tactics to allow you to meet your firm's marketing Objectives.

Secondly, if you do not know who your competitors are, you cannot do a complete SWOT analysis which requires you to identify "Threats".

WTGR

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who is a competitor?
http://dialspace.dial.pipex.com/aware/competitor-analysis.shtml

Business competitors are:

  • Other organizations offering the same product or service now 
  • Other organizations offering similar products or services now 
  • Other organizations offering a variation on a product or service, that you cannot
  • Organizations that could offer the same or similar products or services in the future 
  • Organizations that could remove the need for a product or service we sell
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Competitors
are ....
Other organizations offering the same product or service now
     
    image comes from http://pendletonpanther.wordpress.com/2009/02/04/any-real-difference-between-coke-and-pepsi/ obvious
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Competitors
are ....
Other organizations offering similar products or services now 
 
- also somewhat obvious

- in this example, Snapple is competition for Coke in the category of "refreshing drinks", but not competiton in the category of "carbonated cola drinks"

however, as the social-cultural environment changes, the segment for carbonated cola drinks may decline as alternatives become known among other variations of beverages - as in the case of how ice tea became popular in the 1990's.

     
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Competitors
are ....
Other organizations offering a variation on a product or service, that you cannot
PC World Magazine journalist Daniel Ionescu reported Oct 5th 2009 that Adobe announced that Flash Player 10.1 will be available by the end of the year on BlackBerry, WinMo, Palm WebOS, Google Android, and Symbian phones.

Ionescu explained that "... millions of iPhone users out there are left fuming over the announcement because their beloved gadget isn't showing any signs of Adobe Flash adoption."
see  www.pcworld.com/article/173092/
3_reasons_why_iphone_wont_get_adobe_flash.html 

Apple has been enjoying good sales because there are not many smart phones directly competing "feature for feature", however if the other smartphones get Flash, and Apple doesn't, it is potentially a bad situation for Apple.

Older examples of this can be found in the car manufacturers
eg. Ford selling their F350 with 4x4 wheel drive and no extended cab and double rear wheels
     
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Competitors
are ....
Organizations that could offer the same or similar products or services in the future 
  • not so obvious
  • like Rogers video stores getting into the cell phone market to compete w Bell Mobility
  • Polaroid cameras being eclipsed by digital cameras
  • Honda - in the beginning no threat cause they made motorcycles - but when they moved to North America, they began to make small cars
  • Rogers - known as a cell phone company competiting with the cell phone division of Bell - then Rogers entering the "home phone" market to compete with Bell in a way in which Bell previously had no competition
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Competitors
are ....
Organizations that could remove the need for a product or service being sold
  • not obvious at all, but really important to know who is going to make you extinct
  • like the internet removing the need for encyclopedia's
  • like www.canada411.ca removing the need for "white pages"
  • Bell - cannabilizing it's own products - popularity of cell phones among young customers leading to a decline in young people obtaining land lines for phones when they get their first apartment
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