BUSINESS CONTINUITY updated 2011 Mar 03

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.	This page used in the following courses taught by Prof. Richardson . BIT 801 MGT C11 .

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CLARIFICATION

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In some matters of business management and marketing, Business Continuity can be taken to refer to the ability of a founding Entrepreneur to pass on control of a profitable business to their children so the next generation can run things suitably - as in the case of some of Canada's great family businesses (McCains, Rogers, Richardsons, etc.). In this case business continuity involved preparing the next generation to take control of the company, making sure the products continue to be produced and sold in a profitable way, and also includes many legal considerations related to ownership and the assets of the person who founded the firm. For the students in Richardson's class, Business Continuity is discussed in the context of how a business continues to operate after something really bad has happened - either a natural disaster, a criminal or terrorist act or even some disastrous situation in the competitive environment. It can also apply to situations of struggling to continue operations in the face of losing supplies of raw materials or components, or dealing with a change in government regulations that impairs operations (eg. a sports bar effected by the no-smoking rules).

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This unit covers material used in the books

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Principles of Information Security Whitman & Mattord ISBN 0-619-06318-1		Security Policies and Procedures by Sari Greene ISBN 0-13-186691-5		Management Information Systems 4th Cdn Ed. Haag et al ISBN-13: 978-0-07-098533-9
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Chapter 7 Planning for Continuity		Chapter 11 Business Continuity Management		Chapter 7 Enterprise Infrastructure and Business Continuity Planning

and material from   http://www.publicsafety.gc.ca/prg/em/gds/bcp-eng.aspx#a03
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How Business Continuity fits in the Contingency  Planning Heirarchy   Incident Response Plan Disaster Recovery Plan Business Continuity

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How Business Continuity fits in the Contingency  Planning Heirarchy Incident Response Plan focuses on immediate response Incident management notifying management, employees, and other stakeholders assuming control of the situation identifying the range and scope of damage Communications management essential to control rumors, maintain contact with the media emergency services and vendors,  and assure employees, the public Operations management

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How Business Continuity fits in the Contingency  Planning Heirarchy Disaster Recovery Plan continuation of critical services  time-sensitive critical services or products are continuously delivered or not disrupted for longer than is permissible focuses on restoring systems and capability Business Continuity restoration when the damage is long-term, focus is on reestablishing critical business functions (sometimes at an alternate site) H.R. considerations Re-deploying personnel facilities deciding whether to repair the facility, relocate to an alternate site or build a new facility

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link works March 2011

Canadian  Federal Government resources  on Business  Continuity Planning

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"September 11, 2001 demonstrated that although high impact, low probability events could occur, recovery is possible. Even though buildings were destroyed and blocks of Manhattan were affected, businesses and institutions with good continuity plans survived." http://www.publicsafety.gc.ca/ prg/em/gds/bcp-eng.aspx#a03

The lessons learned from 9/11 and other disasters include:

• plans must be updated and tested frequently
• copies of plans should be stored at a secure off-site location
• people who are effected by the plans must know their role in an emergency
• all types of threats must be considered
• dependencies and interdependencies should be carefully analyzed;
• key personnel may be unavailable
• who are the 2 i/Cs, 3 i/Cs for decision making
• telecommunications are essential;
• alternate sites for IT backup should not be situated close to the primary site
• especially considering terrorist actions or extreme weather actions
• employee support (counselling) is important
• PTSD Post-traumatic stress disorder

The Importance of  Off Site Back-up In 47 B.C. Julius Caesar commanded his troops to burn the famous library at Alexandria in Egypt

In A.D. 391 the library was burnt again, this time by a Christian emperor  named Theodosius I who had declared war on a "pagan temples". Theodosius was the last emperor to rule over both the eastern and the western halves of the Roman Empire.

In A.D. 642 Omar, the Caliph of Baghdad had his army burn down the library In 640 AD a Muslim army conquered the city of Alexandria. When their leader learned about the Library containing vast knowledge he asked Caliph Omar for instructions. The Caliph said about the Library books, "they will either contradict the Koran, in which case they are heresy, or they will agree with it, so they are superfluous." So the leader of the Muslim army burned the books. By the 6th century A.D. the collection had grown to many buildings and it took the Muslims six months to burn all the documents.

"Disaster-Recovery Plans Focusing on Business Continuity" By Patty Barkley
 ecommercetimes.com/story/35993.html

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