| Week |
Topics |
Activities
- what is done |
Week 1
Jan 9-13
2017 |
Course Overview
- explanation of the grading
structure, including weekly discovery topics
What is Organizational Behaviour
Challenges to our modern
businesses that require enterprises to be more effective in how they structure
their operations
A
lot of the stress effecting companies comes from the intense competitive
environment and fast advances in the technological environment and a very
diverse social-cultural
environment
- in addition to these stresses,
enterprises also have the challenge of dealing with all these things under
incredible time pressure - which is a further requirement for understanding
"OB" concepts |
Time
Management
first video
1 min 13 sec
youtube.com/watch?v=6dB62lMgXwk
second video
2 min 42 sec
why the saving of time is
an integral part of business and marketing |
| In
this course, and in many other courses in your college and university "journey,
you will be required to do various parts of a business plan (or a marketing
plan). The links to the right show you where you can get information from
which you can build a plan |
Sources
of info on
- governments
- associations
- corporate webpages |
Sources of information
-
government
-
supplied by your home government
-
supplied by the government of
the target region
-
supplied by governments other
than your's, and the target
-
associations
-
NGO's Non-Governmental Organizations
-
Bilateral associations
-
Multilateral associations
-
Industry Associations
-
corporate
-
membership lists.
-
webpages of the individual companies
-
directories
-
stock market listings
-
annual reports
|
some handouts given in class |
Week 2
Jan 16-20 |
1. Personality Traits
Individual Behaviour, Personality,
and Values
2. High Functioning Effective
Teams
Mission Statements
.../missionstatements.htm
Goals, Objectives, Plans,
Strategies and Tactics ..../GOPST.htm |
|
Week 3
Jan 23-27 |
Business Plans: Purpose,
content, topic guidelines
.../marketing/businessplans.htm
- discussion of different
types of business plans
-
business plan as a guide to
"run" the business
-
business plan for sharing with
business partners and suppliers
-
business plan to attract an
investor
-
focus on how the investor gets
paid back
3. Values
4. Corporate Social Responsibility
(CSR)
..../internationalbusiness/ethics.htm
Four Approaches / Stances
-
Obstructionist Stance
-
Defensive Stance
-
Accommodative Stance
-
Proactive Stance
|
. |
Week 4
Jan 30-Feb 3 |
Business Plan
Team / Individual Development
Plan
5. The IDP - explained it
was a "personal" ./GOPST.htm
and due Feb 24th
6. Attitudes and Workplace
Diversity
(also relates to the diversity
within your groups in class)
...HR
staffing policies
Managing
diverse workforce
-
effects
Canadian managers operating Canadian companies overseas
-
effects
Canadian managers operating in large "multi-cultural" cities in Canada
-
effects
Foreign Company managers operating Foreign Companies in Canada
-
Ethnocentrism
-
Polycentrism
-
Regiocentrism
-
Geocentrism
The cultural
environment as it relates to workplace diversity
..../cultures.htm
discussion
of Diasporas in Canada versus U.S.
An
explanation of Canada / United States cultural differences based on
-
geography
-
more people
in the south, less "up north" due to weather
-
access
to food, agriculture potential
-
historic
immigration patterns from Europe, Asia
-
Americans
have been living in large numbers in America longer than Canadians have
been living in Canada
|
. |
Week 5
Feb 6-10 |
7. Motivation
..../marketing/motivation.htm
Discussion - Why is motivation
important in the context of increasing employee productivity in an intense
globally competitive environment constantly challenged by fast paced technological
changes.
Historically, people have
approached motivation with a carrot or stick approach.
- if the person accepts
urging to do something they will be rewarded, the carrot,
- or they will accept urging
cause if they do not take steps, you'll beat them with a stick so they
will be "motivated" out of fear.
Theoretical perspectives
on Motivation
Taylor - the idea of studyng
workers to find the most efficient ways of doing things and then teaching
other workers those techniques
Mayo - assumed that employees
want to feel useful
- social needs more important
than money in motivating employees
Maslow - Maslow's "hierarchy
of needs"
Job Enrichment Theory -
emphasizes motivating the worker through the job itself.
McGregor's Theory X and
Theory Y
Theory X Assumes most people
dislike work, workers must therefore be controlled, punished, disciplined,
threatened
Theory Y Assumes most people
like to work, people naturally work towards goals
8. Conflict Management
and Resolution to overcome
Employee Resistance
Business Plan: work in class,
Q & A with Instructor |
. |
Week 6
Feb 13-17 |
9. Power
10. The 6 Environments .../6environments.htm
-
Political / Legal Environment
../politicalenvironment.htm
-
Economic Environment
-
Social / Cultural Environment
.../culturalconsiderations.htm
-
marketing to different cultures
- "DIASPORA"
did in class Feb 3rd
-
Technological Environment
-
Competitive Environment
.../competition.htm
basic principles
-
Other organizations offering
the same product or service now
-
Other organizations offering
similar products or services now
-
Other organizations offering
a variation on a product or service, that you cannot
-
Organizations that could offer
the same or similar products or services in the future
-
Organizations that could remove
the need for a product or service we sell
-
Geographic Environment
Business Plan: Role split, timeline,
Secondary Research |
. |
Week 7
Feb 20 Holiday
Feb 21-24 |
11. Communication
Business Plan: work in class,
Q & A with Instructor
Business
Plan Part 1 due
LAST
CLASS Section MMS has with Prof. Richardson |
. |
BREAK WEEK
Feb 27 - Mar 3 |
NO CLASSES |
. |
Week 8
Mar 6 - 10 |
Section
MMS taught by Prof. Huebner
12. Negotiation
Conflict and Negotiation
in the workplace
Business Plan: work in class,
Q & A with Instructor
|
. |
Week 9
Mar 13 - 17 |
13. Leadership
The functions of Marketing
Managers
P.D.O.C.
Leadership in Organizational
Settings |
. |
Week 10
Mar 20 - 24 |
14. Organizational Culture
15. Change Management /
Organizational Change |
. |
Week 11
Mar 27 - 31 |
16. Team Decision Making\
17. "How to manage change
in culture and overcoming employee resistance”
- engagement - senior levels
visibly leading
- recruiting support - middle
management and frontline supervisors advocate the change
- impact on frontline (ie.
me or you)
...managing-resistance-to-change
18. Job Interview considerations
- "closing" interview tips
how to tie a tie
researching about the company
in advance
tips from former students |
. |
Week 12
Apr 3 - 7 |
19. Employing techniques
to best tell/sell ie. communicate
Outcomes of Effective (or
not so Effective) Communication Strategies
- things that work
- things that are
not effective
Presentation Tips
....presentationtips.htm
|
. |
| Week 13
Apr 14 no class
(Good Friday)
(Section MMS has no class
this week)
Apr 10 - 13 |
Misc. topics
for
students in Section MMS taught by Prof. Richardson / Prof. Huebner,
there is NO CLASS April 14th due to it being a holiday |
. |
