BCS 412

UPDATED 2009 Jan 15

BCS 412 Customer Relationship Management

Assignment # 1 10%

Ten Things ABout "What is CRM"

using google.com, identify, 10 things that CRM is

List these ten
then use point form to briefly describe each
try to identify, "in your opinion" which 2 or 3 things are the most important in CRM
and what is a simple way to explain what CRM means to someone who has no knowledge of business/marketing

put your name on the sheets and hand in to class Jan 22nd
list, on a separate sheet your sources and resources
if you "cut and paste" material off a website, use quotes and say where it comes from

witiger.com	CONTACT I MAIN PAGE I NEWS GALLERY I E-BIZ SHORTCUTS I INT'L BIZ SHORTCUTS I MKTG&BUSINESS SHORTCUTS I TEACHING SCHEDULE
	.
	MISTAKES I TEXTS USED I IMAGES I RANK I DISCLAIMER I STUDENT CONTRIBUTORS I FORMER STUDENTS I
	.