Standard Operating Procedures
used in the following courses taught by Prof. Richardson
Security Policies and Procedures
Chpt 8 Communications and Operations Management
- SOPs Standard Operating Procedures
"SOPs provide direction, improve communication, reduce training time, and improve work consistency. These documents are the official way for the company to do business"
"Well written SOPs reduce organizational dependence upon individual and institututional knowledge"
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reasons why SOPs exist, and the reason why they have become more and more
important in Y2K, is because business situations are very complicated and
require rapid response to difficult challenges.
If you can have (in advance) created a standard way of operating in particular situations, then all the employees have to do is follow a course of action without having to "think" what to do. It is the "thinking" that cause problems because people might not do something important, or stress may cause them to skip a step, if they follow SOPs then everything will be done according to what is required.
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