page last updated 2015 March 27
Named after Prof. Igor Ansoff 1918-2002
Ansoff created this matrix to teach his students about strategic management. Over time the "Ansoff Matrix" has been used to explain the 4 basic ways business can grow and expand in marketing
In traditional marketing
courses we speak of the 4 Types of Opportunities to pursue in marketing.
o Market Penetration ...sell more to existing customers.. increase market share within existing segments... getting people to buy breakfast cereal for breakfast and late night snacks
o Market Development ... sell to new customers ...could be new customers overseas, or new customers in a new segment
o Product Development... sell to customers by changing the FABs (features, advantages and benefits) of the product.. changing the flavour, or packaging, or adding new sizes
o Diversification.. sell a completely new product to a new segment, like Nike getting into hockey equipment, or Jeep putting their brand name on mountain bikes
Lets look at them in the
context of marketing on the Internet, and considering the fact that because
the Internet exists, totally new situations can be created.
pic submitted by Eddie
A. was in TCS 301 in March 2007
He wanted to earn some extra "class contribution marks" so he wrote a long section on the "4 opportunities" using the example of the iPod
Eddie's example was quite good so we have added it in to our material below
|Trying to increase the sales
of a firm's present products in its present market.
Penetrating the market means selling to more customers within your target market segment
- instead of getting to 40% of the customers, you now "penetrate" the market to get 60%
- usually this means trying to get everybody in the segment to be exposed to the product and requires intensive advertising
This can also mean taking your product from regional sales to national sales, or by going from national sales to international sales.
- using the web to sell existing products in new markets is accomplished by having features on the web site showing how the product can be used by a larger range of people (than the previous narrower demographic)
- market penetration is done by using the Internet to sell an existing product to the same customers - the emphasis being on using the new and unique aspects of the net to sell "more"
- example - getting people to buy breakfast cereal, who previously never ate much breakfast - sell breakfast cereal by targeting other cultures or sell breakfast cereal overseas
When the IPOD was introduced to the market, the purpose was to out sell the MP3 Player, MD Player, CD player and other Music player devisers.
|Increasing sales by selling
more of the product to the same people.
- you sell to 40% of your customers, and you now try to get those 40% to increase the rate of consumption
- using the web to give people ideas how to use more of a product so the company can increase sales through consumers increasing consumption.
- example - getting more people to buy breakfast cereal because you "market to them" that it is good for breakfast, and a late night snack, so you can sell more of the product in the group of existing customers
|Means changing the packaging,
developing additional flavours, colours and other FABs
- example, sell breakfast cereal with extra raisins so people who like raisins will buy the new box
- Coke, now Diet Coke, now Diet Coke Caffeine
- new SONY Walkman called "Memory Stick Walkman" that allows you to download music directly from the Internet
|Developing new products
to sell to take advantage of the power and fame of your brand
- sell breakfast cereal, and make breakfast cereal bars for people who have no time to put the cereal in a bowl with milk
- Amazon.Com diversifying out of books to all types of products, eg. digital cameras
- Nike watches
|The music industry is very competitive. In 2004 it seems as if every STAR is developing a clothing line, working as a model, trying to get a movie role, appearing at Super Bowl, buying a restaurant, etc.|
|Part of the reason Stars are doing this is to "extend" their fame and make money of different situations so if their core income is effected, they have something to fall back on - that is the basics of Diversification. Other times the reason why Stars diversify is for simple greed - they think their fame and profile is so hot that people will want to buy crap with their name on it, eg. Sean John, P. Diddy, Madonna|
Thanks to Cory F.
in MRK 410 Feb 2004 for the hip hop - vodka info
Big thanks to Edilson A. in TCS 301 in March 2007 for writing the sections showing an example re: iPod
pic of Eddie when he was doing his class presentation in April 2007 - so ya'll know he's not a total gangsta
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